<strong><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”>What is product activation?</span></span></strong>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>Product activation is a quick, anonymous, and secure process that verifies the authenticity of your software. This is done to protect you from the adverse effects of pirated software. The process also verifies that the License Key has not been activated on more systems than allowed by an End-User License Agreement (EULA). No personally identifiable information is required.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><strong><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”>What happens during product activation?</span></span></strong></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>You go through a series of easy steps to activate your software, usually via the Internet. You enter a product serial number which is used to authenticate the software license, thus unlocking the product. No personal information is required, and the whole process takes just a few minutes.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><strong><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”>How soon must I activate my product?</span></span></strong></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>You should activate the product after installation.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><span style=”color: #5dac00; font-family: Arial;”><strong><span style=”font-size: small;”>Can I install software without activating it?</span></strong></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>Yes, the software will run in an evaluation mode. After installation, you have five days in which to activate the product. After that period has ended, you need to activate in order to continue to use the product.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><strong><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”>What happens if I do not activate my product?</span></span></strong></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>If you do not activate your product within the specified period, your product will stop working.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><strong><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”>How can I get a serial number for activation?</span></span></strong></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>After purchasing the product, the software publisher will send you a License Key. If you cannot find your License Key in the download email, send an email to </span><a href=”mailto:sales@softdraft.com?subject=Product Key Needed”><span style=”font-size: small;”>sales@softdraft.com</span></a><span style=”font-size: small;”> requesting the License Key for the product you purchased. Include your company name and the product name.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”><strong>How do I activate my product?</strong> </span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>After purchasing your product via the software publisher’s website and subsequently receiving your License Key, you simply enter this number, copy and paste it from the email, into the dialog to activate your product. Typically, activation is completed in just a few minutes via the Internet (online activation). In some cases where the workstation is not connected to the internet or you are unable to install or run the License Manager program, offline activation is required. If so, this is accomplished via e-mail.</span></span></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”></span><strong><span style=”color: #5dac00; font-family: Arial;”><span style=”font-size: small;”>How does product activation work?</span></span></strong></span>

<span style=”font-size: x-small;”><span style=”font-family: Arial;”><span style=”font-size: small;”>See the </span><a href=”http://www.softdraft.com/ProductActivation/LicMgrHow.html”><span style=”font-size: small;”>How Does Product Activation Work?</span></a><span style=”font-size: small;”> page for a detailed explanation of how product activation works.</span></span></span>

<span style=”font-size: small;”>Before you use your product, you will need to activate. Simply follow a series of steps, and in minutes, your software will be activated and authenticated. The activation process does not hinder the software’s usability. You can use it the same way you always have.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>What is done with my product activation information?</strong></span></span>

<span style=”font-size: small;”>The information provided is used to verify that your product is operated within the capacity outlined by its End-User License Agreement (EULA).</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Can I activate software on more than one computer?</strong></span></span>

<span style=”font-size: small;”>You must purchase the software for the number of users you require and that determines the number of activations that are allowed for your License Key. Even if you install the software on a network server, each local user on the network using the software must activate their system to use the software unless you have a special network version.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Why is activation of my software required?</strong></span></span>

<span style=”font-size: small;”>There are many reasons for requiring activation of your software, most importantly to verify that you are purchasing authentic software. This ensures you will receive the highest level of quality and reliability from your product.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Do I need to be online to use software that requires activation?</strong></span></span>

<span style=”font-size: small;”>Once you have activated your product, you do not need to be online to use it. If you wish to transfer or move a license, you must be connected to the Internet to release the License Key on the current system. Then you can activate the License Key for the new system,</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>What are the End-User License Agreement (EULA) terms for products that require activation?</strong></span></span>

<span style=”font-size: small;”>SoftDraft, LLC, hereby grants to you as a Customer a non exclusive license to use the downloaded Computer Program only on a single computer at a time and only by one user at a time subject to the terms of this agreement. For Program use on more than one computer at a time or by more than one user at a time, you must obtain additional Program Rights from SoftDraft, LLC.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>What information is required for product activation?</strong></span></span>

<span style=”font-size: small;”>Product Activation requires your product License Key number. No personal information is needed.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Will product activation affect my software or my computer?</strong></span></span>

<span style=”font-size: small;”>No. Activating your product has no effect on the performance of your computer or software.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>How long does it take to complete the activation of my product?</strong></span></span>

<span style=”font-size: small;”>Internet activation (online activation) typically takes less than a minute to complete. It is dependent on the type of Internet technology you are using.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>What if I can’t immediately activate my software?</strong></span></span>

<span style=”font-size: small;”>You have 5 days after you install the software to activate the product. The software, which is fully functional during this period, after 5 days will stop working until you activate it.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>What if I don’t have an Internet connection?</strong></span></span>

<span style=”font-size: small;”>You may activate your product by e-mail. Refer to the </span><a href=”http://www.softdraft.com/ProductActivation/LicMgremail.html”><span style=”font-size: small;”>Email Activation</span></a><span style=”font-size: small;”> link.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>What if I upgrade or get a new computer?</strong></span></span>

<span style=”font-size: small;”>Simply run the SoftDraft License Manager Program enter your License Key and click the Release button on the dialog. After the license has been released you should also uninstall your software; then, after upgrading or replacing your computer, reinstall the software, and activate the License Key on the new system.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Will I ever have to reactivate my product?</strong></span></span>

<span style=”font-size: small;”>Only in extreme situations. For example, if you upgrade your computer, or if the activation process detects that the license has been tampered with, you will have to reactivate your product.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Will I be able to reinstall and reactivate the product it if my hard drive crashes?</strong></span></span>

<span style=”font-size: small;”>Yes. The software will successfully reactivate in most cases. If your attempt fails, please contact tech support for help.</span>

<span style=”font-size: small;”><span style=”color: #5dac00;”><strong>Can I uninstall/reinstall my software?</strong></span></span>

<span style=”font-size: small;”>Yes. All you need to do is first release the License Key, then uninstall your software on the current machine and reinstall it on a new machine and Activate the License Key.
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<span style=”font-size: small;”>What information is collected and transmitted in the product activation process?</span></strong></span>

<span style=”font-size: small;”>The activation process is completely anonymous and never requests, collects, or transmits personal information. It does not scan your hard drive.</span>

<span style=”font-size: small;”>More specifically, the activation process gathers a minimal amount of information about the product and your machine to create that request for a product license.</span>